Refund andCancellation Policy.
Purchases are nonrefundable except where applicable law requires otherwise. Monthly membership may be canceled at any time to stop future renewals.
All purchases are final and nonrefundable.
Except where applicable law requires otherwise, membership payments, promotional purchases, digital access, courses, indicators, downloads, events, and other purchases are nonrefundable.
1. Policy scope
This Refund and Cancellation Policy applies to purchases made from The Traders Vibe, operated by FX At One Glance, including Monthly, One-Year, Lifetime, promotional, and other paid access.
Completing checkout confirms that you reviewed the selected plan, price, billing frequency, included access, and this policy.
2. Monthly membership cancellation
Monthly membership renews automatically until canceled. You may cancel at any time to stop future recurring charges.
After cancellation, membership access normally continues through the end of the billing period that has already been paid. Cancellation does not create a refund or account credit for the current billing period.
No prorated refund is provided for unused days, partial months, missed sessions, account inactivity, or failure to use available content.
3. How to cancel Monthly membership
Use the Stripe billing portal available through the Account page when that option is available.
You may also request assistance by emailing chaostrader63@fxatoneglance.com from the address connected to your account.
Submit cancellation before the next renewal date. A request received after a renewal has been processed does not create a refund for that completed charge except where applicable law requires otherwise.
4. One-Year membership
One-Year membership is a one-time payment for the displayed access period. It does not automatically renew unless a different renewal arrangement is clearly disclosed and accepted during checkout.
The payment is nonrefundable, including when the member stops using the platform before the access period ends.
5. Lifetime and promotional access
Lifetime membership may be offered only during selected promotions. Lifetime and other promotional purchases are one-time, nonrefundable purchases unless the checkout offer expressly states otherwise or applicable law requires a refund.
Promotional pricing, bonuses, availability, included content, and deadlines may differ between offers. A later promotion does not create a right to a price adjustment, partial refund, or retroactive discount.
6. Digital content and immediate access
Membership may provide immediate access to digital courses, videos, replays, indicators, downloads, resources, events, community benefits, or live services.
A purchase is not refundable because the member did not use, complete, download, watch, attend, understand, or benefit from the available content.
7. Trading results are not a refund basis
Membership and educational purchases do not guarantee profitable trading, funded-account approval, payouts, account growth, or any particular result.
Trading losses, unsuccessful evaluations, dissatisfaction with trading performance, or failure to achieve an expected result do not create a right to a refund.
8. Service schedules and content changes
Live-session schedules, instructors, events, recordings, courses, indicators, resources, community features, and third-party connections may change.
A schedule change, missed session, unavailable recording, updated indicator, replaced content, temporary outage, or third-party service change does not ordinarily create a refund right.
9. Duplicate or incorrect charges
Contact support promptly if you believe a charge was duplicated, processed for the wrong amount, or made without authorization.
We may request the account email, transaction date, membership plan, payment-provider receipt, and other information needed to investigate. Do not send a full payment-card number or card security code.
Verified billing errors will be corrected as required by applicable law and payment-provider rules.
10. Refunds required by law
Nothing in this policy removes a refund, cancellation, or consumer right that cannot legally be waived.
When a refund is legally required or expressly approved, it will normally be returned through the original payment method. Processing time may depend on Stripe, the card network, the bank, or another payment provider.
11. Chargebacks and payment disputes
Contact support before filing a chargeback or payment dispute so we can review the transaction and attempt to resolve a legitimate billing issue.
A chargeback, reversed payment, failed payment, or payment dispute may cause membership access to be paused, recalculated, restricted, or terminated while the payment status is reviewed.
Fraudulent or abusive disputes may result in account restriction and preservation of relevant account, access, and transaction records.
12. Account suspension or termination
Suspension or termination for account sharing, fraud, harassment, infringement, chargebacks, unlawful use, security threats, or another violation of the Terms of Service does not create a refund right except where applicable law requires otherwise.
13. Contact
Questions about a charge, renewal, cancellation, or this policy may be sent to chaostrader63@fxatoneglance.com.
Include the email address connected to your account, the membership plan, and the approximate transaction date. Do not email your password or complete payment-card information.
Cancel before your renewal date
Monthly members may cancel at any time, but cancellation must occur before the next renewal is processed to stop that future charge.
Need help with billing or cancellation?
Contact support before filing a payment dispute so we can review the account and transaction.